Identity-verified vendorsPaystack secure checkoutBuyer protectionIn-app support

Safety

How Romera Serve protects clients and vendors across Nigeria.

Every vendor is verified before they can accept paid bookings on the platform.

Identity verification

Vendors submit government ID, BVN checks, and a live selfie match. Admin review is required before approval.

Secure payments

All online payments run through Paystack. Never pay outside the app for bookings made on Romera Serve.

Dispute resolution

Clients can open disputes for completed or cancelled bookings. Our team mediates fairly. Read our full trust policy ›

Verified reviews

Only clients with completed bookings can leave reviews — no fake ratings.